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12.07.2010 New contract with BOROMIR... Details...

24.03.2010 MedEXPERT dynamics 4.0 at Teva Pharmaceutical Romania... Details...

03.02.2010 SOFTEXPERT mobility implements EXPERT Mobile Agent TIMAR Distrib... Details...

17.12.2009 SOFTEXPERT mobility implements MedEXPERT CRM at Alfa Wfa Wassermannassermann... Details...

26.01.2009 SOFTEXPERT mobility implements EMA la AECTRA Agrochemicals... Details...

 
 
 
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Adrian STATE, General Manager, Den Braven:

"Thank you for your professionalism proved with the occasion of the implementation of SFA solution EXPERT Mobile Agent Details...


 
 
 

Gabriel NICOLAESCU, ISV Business Development Manager, Microsoft:

SOFTEXPERT became Microsoft Gold Certified Partner , being awarded with Microsoft ISV Software Solutions and Mobility Details...


 
 
 

Adrian STATE, General Manager, Den Braven Romania:

The company succedeed to increase the sales using an electronic system, by which the sales agents' activity could be Details...


 
 
 

dr. Mihai BUNDOI, Country Manager, Mundipharma Romania:

"We signed the contract with SOFTEXPERT last February and by tyhe end of April everything was functional. I can say now Details...


 
 
 
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The first phase in the development of a complex project is the specification ellaboration and the analysis in order to determin the best solutions, both hardware and software.

We are beside the customer from this very first phase, our specialists participating at the definition of the specification, so that the software offers the best possible solution to the customer's problems.

In the same time, we offer several options regarding the technical solutions, the customer being able to choose, based on cost/effectiveness ratio, the best one.

After the development phase and implementation of the program, we provide the training in order to allow the customer to use the software at its best performance.

We also propose our customers a maintenance contract.

To summarize, we observe the following steps in the development of any project:
  • setting the constraints;
  • definition of the scope and estimation of the project complexity;
  • estimation of the phases;
  • setting the production plan;
  • setting the change control plan;
  • setting the communication protocol with the customer;
  • setting the test plan;
  • setting the training plan;
  • post-implementation support and maintenance contract.
 
Tech Support
 
To sign a software development contract or to sell software is not a simple thing. The customer can't touch or see what he buys. In fact, he buys a promission that the software will make his life easier and help him increase his profit. Thus, it is very important to help the customer in every way possible, and the technical support has an important role.

SoftExpert gives technical support in all phases: from definition of the project scope until post-selling phase.

We don't consider the business finishes the moment we deliver the product. We can say the business is at the beginning. We think it is much easier to keep 10 customers than to get a new one. With one condition: to support totally the client after the sale.

Starting from this philosophy, we have a close contact with our customers and have a very short reply time to any request.

We hope you will see for yourself.
 
 
 
 
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